Door Shop Direct is designed to be as easy to use as possible, with sufficient information available for each product so that you are unlikely to need to contact us prior to ordering; however should you need to get in touch please email info@doorshopdirect.com, including your order number if applicable.
A member of our Customer Services team will get back to you by email at the earliest opportunity within our working hours (08:00 – 18:00 Monday – Friday, excluding public holidays).
Why don’t we provide a telephone contact?
As an Internet-only brand, Door Shop Direct is essentially a ‘value retailer’ whose whole business is geared towards delivering superior quality products at fantastic prices, as efficiently as possible. By investing in technology to streamline our internal procedures we’ve been able to keep our prices low, which, when combined with our ability to quickly process and deliver your orders, is the main reason customers choose to shop and save online with Door Shop Direct.
As an online-only reseller and because our service is fully automated, we do not provide a customer services telephone desk and do not offer a telephone service for pre or post sales enquiries.
Safe and secure online shopping
There’s no need to be concerned about card fraud when you shop at Door Shop Direct. Your security is of paramount importance to us and we are committed to ensuring that transactions are processed using the latest security methods.
About Us
This website is brought to you by:
Primo Interactive Limited
Regus House, Heronsway
Chester Business Park
Cheshire
CH4 9QR
United Kingdom
Email: info@doorshopdirect.com
Website: www.doorshopdirect.com
